For All Your Heating and Plumbing Needs ::: Registered Member of the Federation of Heating Spares Stockists



Terms & Conditions
The following Terms & Conditions statements describe our terms on the data provided on this site.
  1. Terms
  2. Use of Supaspares.co.uk
  3. Prices
  4. Carriage Charges
  5. Acceptance of Order
  6. Availability
  7. Parts Identification
  8. Specification
  9. Delivery
  10. Cancellation
  11. Returns
  12. Alleged Faulty Goods
  13. Notice of Claims etc
  14. Storage
  15. Force Majeure
  16. Terms of Payment
  17. Ownership and Title
  18. Insurance and Risk
  19. Indemnity
  20. Patents etc
  21. Warranties and Exclusions of Liability
  22. Proper Law and Jurisdiction
  23. Statutory Rights
Access to and use of this site ('www.supaspares.co.uk') is subject to the following terms:
'Seller' http://supaspares.co.uk/
'Business' specifically includes a trade or profession.
'Consumer' any natural person who is acting for a purpose that is outside his business.
'Buyer' the 'business' and 'consumer' collectively.
'Working days' means all days other than Saturdays, Sundays and Bank Holidays and where expressed 24 hours is the equivalent of one working day.
'Goods' means goods supplied to the Buyer by the Seller at the Buyers request.
 
1. Terms
By using Supaspares.co.uk you agree to be legally bound by these terms, which shall take effect immediately on your first use of Supaspares.co.uk. If you do not agree to be legally bound by all the following terms please do not access and/or use Supaspares.co.uk. Supaspares may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made. Your continued use of Supaspares.co.uk after changes are posted means you agree to be legally bound by these terms as updated and/or amended. All other terms, conditions, warranties or representations express or implied whether made before, or at the time of, or after, your order or instructions, and even if contained therein, are so far as permitted under the Sale of Goods Act 1979 and the Unfair Contract Terms Act 1977 hereby excluded.
 
2. Use of Supaspares.co.uk
(a). You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use Supaspares.co.uk content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any Supaspares.co.uk content except for your own personal, non-commercial use.
 
(b). You agree to use Supaspares.co.uk only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of Supaspares.co.uk. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within Supaspares.co.uk.
 
3. Prices
Prices are subject to change without notice and Goods will be invoiced at the Seller's price ruling on the date of purchase. Prices stated do not include v.a.t.
 
4. Carriage Charges
Where applicable carriage charges will be itemized per order and subject to v.a.t. at the ruling rate.
 
5. Acceptance of Order
Your order will only be accepted upon our receipt of confirmed approval for payment.
 
6. Availability
All items are offered subject to remaining unsold online and within our warehouse.
 
7. Parts Identification
(a). It is the duty of the Buyer to order the correct part. The Seller shall deliver the part ordered and accepts no responsibility for inaccurate advice supplied by a third party to the Buyer in the identification of the part required whether through commercial recommendation or technical diagnosis.
 
(b). Photographic images in the product catalogue are solely for aesthetic purposes and should not be used in the identification of parts. Due to the ongoing process of product development, the appearance of some items supplied may vary from the online image.
 
8. Specification
The Goods are supplied as per manufacturer's specifications and subject to manufacturers modification without notice.
 
9. Delivery
(a). Any times quoted for dispatch are estimates only, not involving us in any liability for failure to dispatch within such times.
 
(b). Difficulties of delivery on behalf of the Seller or its suppliers either unforeseen or through no fault on the part of the Seller shall entitle the Seller to withdraw from the contract without liability.
 
(c). Free delivery on orders over £1,000.00 can only be offered if the cart amount exceeds £1,000.00 (excluding V.A.T) and does not include a delivery charge.
 
10. Cancellation
Subject to receiving notice by a durable medium e.g. e-mail, fax or writing 'Consumers' must cancel their order before it has left the building. If the item has already left the building it is considered a sale.
 
11. Returns
Where return is agreed it on proviso that the Seller receives the Goods in the exact condition the Goods left the building within 21 days of authorization and will be subject to a 20% re-stocking charge except for Printed Circuit Boards (PCB's) which are non-returnable. Should the Goods have to be collected by the Seller, the Seller reserves the right to charge the cost of recovery. Original outward carriage is non-refundable.
 
12. Alleged Faulty Goods
If you believe an item you have received has a manufacturing fault you can send the item back to us and we shall send it to the manufacturer for testing. If your item is found to have a manufacturing fault a replacement shall be issued. If your item is found not to be a manufacturing fault we may charge you our cost for testing.
 
13. Notice of Claims etc
(a). The Goods shall be examined by the Buyer upon receipt and no claim will be entertained unless notice is received by durable medium e.g. e-mail, fax or writing within three days of delivery.
 
(b). In the case of damage in transit notice of damage or breakage's must be advised by durable medium e.g. e-mail, fax or writing within three days of delivery. Any parcels received where exterior damage is obviously apparent must be signed for as 'Damaged'.
 
(c). Unexamined signatures for receipt of the Goods do not relieve the Buyer of the responsibility to check them on arrival and the Seller shall not be liable in respect of any claim if the Buyer fails to comply with the provisions of this clause.
 
(d). In case of loss in transit, or delay, notice via durable medium e.g. e-mail, fax or in writing must be received within fourteen days of acknowledgement of order failing which the Goods will be deemed to have been delivered.
 
14. Storage
Should the Buyer fail to take delivery of the Goods the Seller shall be fully entitled to arrange storage either at its own warehouse or elsewhere on the Buyers behalf and it reserves the right to recover all additional charges for storage, insurance and carriage costs from the Buyer.
 
15. Force Majeure
The Seller shall not be under any liability whatsoever to the Buyer for non-delivery or delay in delivery indirectly caused by or resulting from an Act of God, outbreak of hostilities (whether or not war is declared), insurrection, riot, civil disturbance, Government Act of Regulation, fire, flood, explosion, accident, theft, climatic conditions, shortage of material, strike, lockout or trade dispute (whether of the Seller's employees or of other parties) caused by or resulting from any other event or circumstances whatsoever (whether or not of the same or similar kind to those mentioned) beyond the Seller's control or caused or resulting from the default or negligence of the Seller or any of its employees, sub-contractors, or suppliers.
 
16. Terms of Payment
Only authorised payment made by PayPal will be accepted.
 
17. Ownership and Title
Not with standing delivery to the Buyer, the Seller shall be legally and beneficially entitled to the ownership of the Goods until payment of the purchase price or all debts owed by the Buyer to the Seller. Until such payment, and subject to the following provisions, the Buyer holds the goods as bailee of the Seller and owes to the Seller the normal fiduciary obligations of a bailee by way of custody in respect of the Goods. In so far as the Buyer shall, or shall purport to, offer for sale and sell the goods, it shall do so only at the best obtainable price in the ordinary course of its business as principal and not as agent for the company. The Seller shall, by reason of the said relationship of bailment between the Buyer (as bailee) and itself (as bailor), be and remain legally and beneficially entitled to the proceeds of sale and the Buyer shall pay such proceeds of sale into a separate account or, otherwise, shall ensure that all the proceeds of sale are kept by or on behalf of the buyer in a separate and identifiable form. The proceeds shall not be paid into an overdrawn bank account. Upon receipt of the proceeds of sale, the buyer shall discharge the debt due to the Seller and shall not use or deal with the proceeds of sale in any way whatsoever until such debt has been discharged.
 
18. Insurance and Risk
The risk in the Goods sold by the Seller shall pass to the Buyer upon dispatch of the Goods. The Seller accepts no responsibility for any loss or damage to the Goods howsoever caused after the risk has passed to the Buyer and the Buyer should in its own interest insure the same.
 
19. Indemnity
The Buyer will indemnify the Seller against all claims against the Seller by a third party arising directly or indirectly out of the contract.
 
20. Patents etc
The Seller gives no indemnity in respect of any actual or alleged infringement of any patent registered design mark or other rights affecting goods.
 
21. Warranties and Exclusions of Liability
(a). All statements, product information and recommendations are based upon advice we believe to be reliable but the accuracy and completeness thereof is not guaranteed.
 
(b). In the case of items supplied by the Seller the Seller warrants that if, under proper use, any defect is discovered within twelve months of the date of dispatch to the Buyer, and is shown to be due solely to defective materials or workmanship it is the responsibility of the Buyer to return the item to the Seller in order to send to the Manufacturer for testing. If the item(s) are found to be faulty a refund or replacement item(s) will be dispatched.
 
(c). All Goods in respect of which any claim is made must be returned with proof of purchase to, and collected from, the Seller's premises at the Buyers expense.
 
(d). Save and provided herein and subject to the Sale of Goods Act 1979 and the Unfair Contract Terms Act 1977 both the Seller and the manufacturer shall be under no liability in respect of any defects in the Goods or defective works or for any loss damage or injury resulting from and including consequential loss.
 
(e). It is the duty of the Buyer to check that the correct Goods have been received and before using the Buyer shall determine the suitability of the product and its intended use and assumes all risk and liability whatsoever in connection therewith.
 
22. Proper Law and Jurisdiction
The law applicable to all contracts is English law and the Buyer submits to the jurisdiction of the English Courts.
 
23. Statutory Rights
These Terms and Conditions do not in any way affect your statutory rights.
 

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